Andrew joined Madrona in 2025 and serves as our IT support engineer.

Journey to Madrona

Andrew gained his interest in troubleshooting and assisting others with technology while working at the Apple Store’s Genius Bar. He has been working in Information Technology since 2018 and is looking forward to continuing to grow and expand his knowledge in the field.

Lessons learned

Tailoring support to users with varying levels of technical experience is crucial. By meeting people where they are — whether they’re tech-savvy or brand new — empathy and clear communication are just as important as technical know-how.

When he’s not in the office…

Andrew enjoys following his favorite Bay Area sports teams — the Warriors, 49ers, and Giants — and rarely misses a game. You may also catch him and his wife walking their two cats on leashes in one of the many nearby parks.

Noteworthy

Andrew grew up in the Sacramento area and has been with his wife since they started dating in high school. After graduating from Sonoma State University with a bachelor’s degree in history, Andrew and his wife embarked on a new adventure and moved to Seattle in 2019.