Lena has been with Madrona since 2016 and serves as Madrona’s IT Systems Analyst.

Journey to Madrona

Lena started her IT career at a midsize enterprise in Canada, where she discovered her interest in helping others become productive and successful technology users. She has worked in the information technology space since 2012 and has since developed a passion for user experience-focused systems and security.

Lessons learned

IT systems, software, and processes need to be designed with the user, not just for the user, if we want people to adopt them.

When she’s not in the office…

Lena is a podcast enthusiast and recent Matcha latte convert who enjoys exploring the Seattle food scene. Current podcast favorites include Ologies, 99% Invisible, and Founded and Funded.

Noteworthy

Lena graduated with honors from the University of Toronto, where she developed her passion for systems thinking and user experience design.